Shipping policy

DELIVERY

Items will be dispatched within the current turnaround time stated in the banner across the top of the home page - please check this when ordering, as these times can vary at busier or quieter times of the year. Parcels are dispatched from The UK and will be sent via Royal Mail. Items will be shipped to the address given at the time of order - please ensure this is correct.

International shipping - Our international parcels are sent by Royal Mail. They are International Tracked and you will receive a tracking number once shipped via Email. 

UK Shipping - Both 24hr and 48hr Tracked are available. I find these the fastest and most reliable options 

For delivery within Europe, please allow up to 14 working days from dispatch.

For delivery to the rest of the world, please allow up to 28 days from dispatch

Please allow for postage delays around holiday periods.

COMBINING ORDERS

If you are making multiple orders you wish to have shipped together, please use code COMBSHIP2 on any additional orders after the first to prevent being charged multiple postage costs.

Please note I am not responsible for customs delays or charges - all fees and handling charges are the responsibility of the recipient.

If for any reason your package arrives damaged by the postal service please photograph the product and packaging including any damage. I cannot submit a claim for damages without photographs showing how the all package/ packaging arrived. 

PACKAGING

Please be aware I try to be as environmentally friendly as possible when packaging items. All items will be sent on backing cards in protective sealed bags. The bags are made in the UK from EN13432 Compostable PLA.

All my Bubble wrap is compostable and recyclable cardboard boxes and paper tape are used for all orders.

Please recycle or reuse your packaging on arrival where possible ♻